1. Authentic Lived Research
Task-based studies with disabled and neurodivergent participants using real screen readers, Voice Control, magnification, and switch devices—not simulated personas or generic checklists.
Lived experience. Structured action.
We bridge authentic disabled-user testing with clear, ticket-ready engineering roadmaps.
Founded on the principle that compliance alone does not guarantee usability, Source Accessibility connects technical WCAG 2.2 AA standards with real human interactions. We manage Skyscanner's Disabled Tester Panel (DTP), helping high-traffic digital services surface critical blockers and translate research into measurable product improvements.
Four threads that run through our work
However you work with Source Accessibility, these four core principles unite lived experience with practical delivery:
2. Structured & Ticket-Ready Outputs
We turn research findings directly into actionable, developer-ready tickets, video clips, and prioritization roadmaps that fit neatly into your existing sprint cycles.
3. Remediation & Validation
We don't just find problems and walk away. We work alongside your design and engineering squads to validate fixes, re-test user flows, and ensure solutions hold up in production.
4. Ongoing Capability Partnership
Flexible, long-term support through live testing observations, workshops, and mentoring that build lasting accessibility knowledge inside your organization.
Impact across complex digital products
Our evidence-led approach supports leading travel platforms, charities, and educational institutions:
- Skyscanner: Managing the Disabled Tester Panel (DTP) to evaluate core flight, hotel, and booking provider flows across web and mobile platforms.
- Trefoil Trust: Conducting independent accessibility audits to remove grant application barriers for parents of disabled children.
- University of St Andrews: Facilitating lived-experience sessions and bringing accessible development principles into the Computer Science curriculum.